Privacy Policy

Last Updated: June 19, 2026

Arbor-Tech Tree Experts (“Arbor-Tech,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you visit our website at server.webagencyexpert.com (the “Site”) or contact us for tree care services. By using this Site, you agree to the practices described in this policy.

1. Information We Collect

We may collect the following types of information:

• Information you provide directly: Your name, phone number, email address, property address, and any details about the service you’re requesting when you fill out a contact form, request a free estimate, use our service area checker, or call our office.
• Communications: Records of phone calls, emails, or messages exchanged with our office regarding scheduling, estimates, or service requests.
• Automatically collected information: When you visit our Site, we may automatically collect technical information such as your IP address, browser type, device type, pages visited, and time spent on the Site, typically through cookies and similar tracking technologies.
• Location information: If you use our zip code or service area lookup tool, we collect the zip code you enter to determine service availability in your area.

2. How We Use Your Information

We use the information we collect to:

• Respond to inquiries, provide free estimates, and schedule services
• Communicate with you about appointments, emergency requests, and project updates
• Process payments for completed services
• Improve our Site, services, and customer experience
• Send updates, promotions, or service reminders, where you have consented to receive them
• Maintain business records and comply with legal or insurance requirements
• Monitor and analyze Site usage and performance

3. How We Share Your Information

We do not sell your personal information. We may share your information in the following limited circumstances:

• Service providers: With third-party vendors who help us operate our business, such as scheduling software, payment processors, or hosting providers, who are bound to handle your information confidentially.
• Legal requirements: When required to comply with applicable law, regulation, legal process, or governmental request.
• Business transfers: In connection with a merger, acquisition, or sale of business assets, in which case customer information may be transferred as part of that transaction.
• With your consent: For any other purpose disclosed to you at the time we collect the information, with your agreement.

4. Cookies and Tracking Technologies

Our Site may use cookies and similar tracking technologies to improve functionality, analyze traffic, and understand how visitors use our Site. You can control or disable cookies through your browser settings; however, doing so may affect certain features of the Site, such as the service area lookup tool.

5. Third-Party Links

Our Site contains links to third-party platforms, including Facebook, Instagram, and Google (for reviews and maps). These third parties have their own privacy policies, and we are not responsible for their content or data practices. We encourage you to review their policies before sharing information with them.

6. Data Security

We take reasonable administrative and technical measures to protect the personal information we collect from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

7. Data Retention

We retain personal information for as long as necessary to fulfill the purposes outlined in this policy, including maintaining business and service records, complying with legal obligations, resolving disputes, and enforcing our agreements.

8. Your Choices and Rights

You may:

• Request to review, update, or correct the personal information we hold about you
• Opt out of marketing communications at any time by contacting us directly or using the unsubscribe option in any email
• Request that we delete your personal information, subject to our legal and recordkeeping obligations

To exercise any of these rights, contact us using the information below.

9. Children’s Privacy

Our Site and Services are intended for adults seeking tree care services and are not directed at children under the age of 13. We do not knowingly collect personal information from children.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal and operational reasons. Any changes will be posted on this page with a revised “Last Updated” date. Continued use of the Site after changes are posted constitutes acceptance of the updated policy.

11. Contact Us

If you have questions or concerns about this Privacy Policy or how we handle your information, please contact us:

Arbor-Tech Tree Experts
910 Ferry Road, Doylestown, PA 18901
Phone: (215) 416-0871
Email: mattsarbortechtree@gmail.com